Wednesday, September 30, 2020
NEWS

Amtrak and NJ TRANSIT Open First Phase of the Refreshed Ticketed Waiting Area at New York Penn Station

Amtrak and NJ TRANSIT have completed the first phase of the Ticketed Waiting Area refresh at New York Penn Station and opened the space for customers today at the Amtrak Concourse on the Upper Level and 8th Avenue side of the Station. As part of the refresh, customers can expect new furniture and fixtures, including seats with electrical and USB outlets to charge devices, an upgraded ceiling complete with new LED lighting, a new information desk and a second entrance in close proximity to the NJ TRANSIT concourse, offering easy access towards the 7th Avenue side of the Station.

To further simplify and safeguard the travel experience, the new space incorporates Amtrak’s new enhanced cleaning procedures, signage is also displayed to indicate safe distances in high traffic areas, protective plastic barriers have been installed at customer counters, and customers and employees are required to wear face masks or an alternative facial covering while in stations and onboard trains.

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